For most states, there are no regulations that require customers to copy the contract they sign in the language they have negotiated. There are exceptions such as California, Texas and Nevada, to name a few. And there are other states, such as Illinois, that require disclosure to be signed by the client if the agreement is negotiated in a language other than English. Customer complaints were reinforced by the fact that the written terms of an agreement negotiated in Spanish were presented only in English and explained to the client by the same professional who negotiated the agreement. This factor, combined with assertions about secrecy, makes it easy to side with the consumer. E-commerce agreements are governed by the Information Society and E-Commerce Services Act (which transposed Directive 2000/31/EC into Spanish law). The law includes the contract of goods and services electronically, the provision of information in this way (such as newspapers or periodicals that are on the network), brokerage activities on the provision of access to the network, transferring information on telecommunications networks, making a temporary copy of websites requested by users, hosting information, services or applications provided by others, or providing search tools or links to other websites, as well as other services provided by an individual user petition. Differences and similarities between agency contracts and commission agreements. A distribution contract is an agreement under which a distributor markets the products or services of a manufacturer or supplier. The distributor makes available to the supplier its commercial network to distribute the goods or services of the manufacturer or supplier for a fixed or indeterminate period. This can guarantee the distributor the exclusive distribution of goods or services sold.